If your hosting supplier provides live chat support, you are able to talk with an agent live and learn helpful information or get an issue resolved timely. The advantage of using chat as an alternative to calling to consult with a live person is that you need just a computer with access to the world wide web, which means that you won't pay any charges if you're in a different country or state. What's more, it'll be much simpler to copy and paste information such as domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other side on the telephone. The real-time chat is also a considerably faster solution to contact the web hosting company's support team compared to using a ticketing system. What's more, if some trouble requires a bit more time to be dealt with, you are able to do something else while you wait for assistance on the live chat, therefore you won't waste time - something that's impossible in case you're on the telephone.

Live Chat Support in Shared Website Hosting

We supply a live chat assistance service for all Linux shared website hosting packages that we offer and we can support you with almost everything live. In case you do not have an account with us yet, we will provide you with more info about the packages to help you to get the most appropriate plan. In case you are a current customer, we are able to assist you with any billing or general issue and also with numerous common technical problems, such as an email address installation in a desktop e-mail client. In case you are unable to phone us for some reason or you are in a country where we do not have a local telephone number, our live chat is the best option to get in touch with us. Certainly, some situations require additional time to examine and test, which means that you'll need to open a ticket to our technicians, however, we will save you time and help you with numerous problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we supply with all of our Linux semi-dedicated hosting packages, you'll be able to find the the right answers for any questions you may have or have a lot of issues dealt with rapidly. Our chat service is online every day, therefore you are able to speak to a representative even on holidays and weekends. If you are not sure which plan would be better for your web sites or if our outstanding cloud hosting platform matches some system requirements, you can join our live chat before buying anything. If you're a present customer, you will be able to find more details about billing issues, account settings along with a number of common tech problems you may encounter, let's say when you can't install an e-mail account in a client on your personal computer. The live chat will save you lots of time regardless where you are or when you get in touch with us.