Installation and Troubleshooting

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If you get your own server, you shall have more flexibility on what you'll be able to install and run when compared to a shared hosting account. With a shared service, you've got access only to your own account, thus you are not able to install server-side software. Even though this is not an issue for the majority of script-driven programs, there are some that have specific requirements and need certain software to be present on the machine either for some additional functionality or for them to work at all. In the event that you have practical knowledge, you'll not have any issues to run the hosting server, but if you don't, you may simply not have the knowledge to handle everything and use the script apps which you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can set up everything for you and assist you with any problems that you could face.

Installation and Troubleshooting in Dedicated Hosting

You can add the upgrade to any one of the Linux dedicated servers hosting packages which we offer at any time that you need it. In the event that you need some custom work from our administrators as soon as your hosting server is set up, you'll be able to acquire the upgrade during the server signup process, or if you need something to be carried out later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service offers an hour of work from our administrators on your hosting server, so in case you experience any problems to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our specialists will be able to aid you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is suitable if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.