A lot of persons who start using their first hosting account, or switch companies, frequently have enquiries with regard to how given things are executed or stumble upon problems when setting up different things like emails, website settings, etc. That’s why, some companies have prepared documentation with the most standard questions and problems so as to help their clients receive info swiftly and easily. Consequently, the customer care staff can concentrate on actual issues that given clients may be encountering, as the solution for the minor things will already be available on the World Wide Web and customers will be able to easily deal with them without having to contact the customer service staff. Having detailed documentation is rather important, especially for new clients with no experience whatsoever, since the hosting service involves an immense number of functions and lots of people can become confused about what to do. A good information repository can both help you perform the tasks that you want and discover how the hosting service works in general.

Extensive Online Documentation in Shared Website Hosting

If you get a shared website hosting package from our company, you’ll have access to our detailed online documentation where you will find info on pretty much everything connected to our hosting solutions. The topics range from how to create an e-mail account on your telephone, to how to do different things using an .htaccess file. The articles themselves are written in a simple-to-grasp manner and feature elaborate guidelines on how to execute a given operation in your Hepsia hosting Control Panel. You can also find information that is not directly connected with Hepsia, for instance one that concerns applications on your computer. The full list of articles will be located in the Help section of the Control Panel, but those that are applicable to a specific Control Panel section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you’ll be able to find out more or less everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting packages include extensive online help documentation where you will see info on all the functions that our in-house built Hepsia hosting Control Panel comes with, along with solutions to different questions and difficulties that you may chance upon. All installation manuals feature thorough specifications, which implies that you will not need to worry about missing something if you’re aiming to export a database, for instance. The troubleshooting articles include a variety of conceivable causes of particular problems and the solution for each of them, so in case you aren’t able to send email messages although you have the correct settings, for instance, you can quickly find out what the reason may be and recover the problem with two or three clicks in your email client. As Hepsia has quite a lot of features, you’ll be able to find applicable articles in each section. In case you would rather examine all help articles, click on the Help link, which is located in the top right-hand corner of the page.