If a specific page on a website doesn't load for some reason or if a link is not working, the site visitor shall see an error page with some generic message. The page will have nothing in common with the rest of the site, which could make the visitor leave the site. A likely solution in this case is a feature offered by some web hosting service providers - the option to set up your own personalized error pages that shall have the exact same design and style as your Internet site and that can contain any images or text that you would like depending on the particular error. There are four well-known errors that may take place and they involve these so-called HTTP status codes - 400, when your world-wide web browser sends a bad request to the hosting server and it can't be processed; 401, in case you are supposed to log in to see a page, but you haven't done so yet; 403, if you don't have an authorization to view a particular page; and 404, when a link which you have clicked leads to a file that does not exist. In all of these situations, website visitors will be able to see your customized content instead of a generic error page.

Custom Error Pages in Shared Website Hosting

You can set up personalized error pages for all of your domains or subdomains. The feature is supported by all shared website hosting package which we offer, so once you log in to the Hepsia CP and check out the Hosted Domains section, you may click on the Edit button for a domain/subdomain and in the pop-up that"ll be displayed, you can select the kind of error page which should appear - a default one from our system, a conventional Apache web server page or a customized one. For the aforementioned option, you will need to assign the URL to the page, so when you use custom pages, you should upload the files inside your Internet hosting account first. Another way is to use an .htaccess file positioned inside the domain or subdomain folder with a line for every error type. The correct syntax can be seen in our Knowledge Base, to help you use this feature even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Hosting

All of the Linux semi-dedicated hosting packages that we supply support personalized error pages and it will not take more than a couple of mouse clicks from your Hepsia website hosting Control Panel to use this functionality. The option is available in the Hosted Domains section of your CP in which you will have to enter the links to the custom-made files using very simple drop-down menus and a time and effort saving interface. Keep in mind, you need to upload them in your account before that. If you don't need to use this feature at some point, you can easily deactivate it just as easily and choose an Apache server page or a default page from our system to be displayed if your visitors encounter an error. If you'd prefer, you could also use an .htaccess file to allow the custom error pages. The file should have a particular line of code plus a link for each error type and you may discover an example of the entire content for all four error types in our Help section.