Q: What exactly does website migration mean and what does it include?

A: The website migration service that we are offering is free (within a certain limit). We’ll migrate your web site(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from personal experience that changing web hosting providers can lead to lost data and undesirable network downtime. This is why we’ll perform all that for you for free!We have skillful administrators whose principal responsibility is to make certain that your web site performs precisely as it did on your old hosting platform. The administrators are well–versed in migrating custom–built websites, as well as websites that are based upon famous web apps such as Joomla and WordPress.

Q: What exactly does website migration mean and what does it include?
Q: Website migration seems like a lot of work. Just how long can it take?

A: We try to accomplish all website migrations as fast as possible. Yet, we don’t have a fixed time frame for website migrations. There are various facets that you have to consider – the sheer size of your website and the workload of our web site migration team, etc. We constantly strive to carry out each migration within 48 hours. With smaller–sized web sites, our staff usually manages to finish in under 24 hours.

Q: Website migration seems like a lot of work. Just how long can it take?
Q: My privacy is vital to me. What info do you need to have?

A: We do not request any personal information. We’ll require, however, the login info for your old hosting account along with the name of the site that you’d like to migrate.

Q: My privacy is vital to me. What info do you need to have?
Q: The login details for my hosting account are delicate. How can I trust you?

A: Client privacy is one of our chief responsibilities – that is why, both our payment transaction page and our CP login page are protected with enterprise–level digital certificates. We use safety measures, which include, but are not limited to: physical, digital and managerial operations to safeguard the data that we receive online. And we have a detailed and strict Privacy Policy, which specifies the types of information that we collect.

Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will there be any outage for my website?

A: Your site will work just like it did before with your old web hosting provider. After we are through with the transfer, your website will be configured to work on our platform and we’ll alert you to preview it. If everything is working correctly, all you will have to do is update the NS resource records associated with your domain. Your web site will be migrated to us with no downtime whatsoever.

Q: Will there be any outage for my website?
Q: Will my old web hosting provider need to provide any info/assistance?

A: Nope. We’ll never contact your hosting provider about anything. They will not be aware of the website migration either.

Q: Will my old web hosting provider need to provide any info/assistance?
Q: Does it make a difference what platform my current hosting provider is using?

A: Yes. We support all standard Linux–based web hosting platforms. We do not support Windows–based web hosting platforms, since we do not offer Windows web hosting solutions ourselves.Furthermore, we don’t support proprietary site building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make a difference what platform my current hosting provider is using?