Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Our group of qualified professionals will try their best to answer to your help enquiries in approximately 1 hour. If, however, the trouble you have experienced demands help from our Administrators’ =Department,= we’ll address the ticket to the person on duty and will submit a reply to notify you.

  • Top quality support service

  • Top–class Technical Support Service

  • Our client help and support crew will be on duty for you 24/7 to to handle all support demand tickets that you send. We offer technical help for all the programs that are pre–configured on your hosting server. These include our in–house produced Web Hosting Control Panel, the chosen Operating System as well as the server administration panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Hosting Control Panel that is available as a gift along with your virtual server, you’ll discover an information–rich Help zone, which incorporates all you need to know about administering your web sites and apps. We have incorporated a range of how–to articles and reviews and video training that illustrate the primary web site management duties in an understandable fashion.