Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top notch support without delay is our high priority, so we backup each Linux shared website hosting packages plan with a 1–hour ticket resolution guarantee. The moment you post a ticket or send us a message, our user tech support staff will do all they could do to deliver the most satisfactory solution to your situation and to offer help and advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any concern you may have connected to our products and services. We now have qualified professionals available everyday to deliver support any time necessary. You’ll be able to the ticket system or post an e–mail whenever you want, or grab the phone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while working on your site within the Control Panel, you are able to always press the Help control key and pick your issue in the list of articles that will come up. We have also turned almost all content articles into movies. The catalogue of instructional videos will come up if you click the Videos option present in each section.